Rad Golf

If your Rad Golf device is defective, malfunctions or encounters issues such as not finding courses, not turning on, or shutting down unexpectedly, please reach out to us at <a href="mailto:support@radgolf.com">support@radgolf.com</a> or call us at (480) 903-8405. We will try to help fix any issues you may have. Once we determine it is indeed a defective unit then you can send it back to us for a replacement. Please send the defective unit to the following address:Rad Golf Attn: Returns 655 Camino de la Reina San Diego, CA 92108Upon receiving the defective unit, we will replace it with a new one. Ensure that the device is packaged securely to avoid any damage during transportation. You may use any suitable packing if the original packaging is not available. After we receive the defective unit, a new device will be sent to you.

If your Rad Golf device is defective, malfunctions or encounters issues such as not finding courses, not turning on, or shutting down unexpectedly, please reach out to us at support@radgolf.com or call us at (480) 903-8405. We will try to help fix an

How do I handle a defective RAD Golf device?

General

How do I obtain a user manual for your products?

What is the procedure for tracking a shipped order?

How do I get a replacement charger for my product?

How can I add a new golf course to the GPS database?

Why is my One-Time Password (OTP) not working?

What should I do if my Rad Golf app is not working correctly on my phone?

How can I prevent my device from turning off or entering sleep mode during use?

What is the Rad Watch device?

How do I turn on my Rad Watch?

How do I connect to a course?

Why isn’t my GPS finding any course?

How do I change the time on my Rad Watch?

How do I enter my score?

How do I turn off my Watch?

How does the Rad Watch work with my Sound device?

How do I connect my Watch to my mobile device?

Can I find my lost Watch on the app?

How do I disconnect my Rad Watch from my mobile device?

Watch

Are the Watch and Watch+ the same?

How do I turn my Watch+ on?

How does shot tracking work?

I hit track shot too many times, how do I delete it?

How do I finish a round on the Watch+?

How do I turn my Watch+ off?

How do I change the time on my Rad Watch+?

How do I connected my Watch+ to my mobile device?

Can I find my lost Watch+ on the app?

How can I resolve syncing issues with my Rad Watch+?

How can I ensure my Watch+ is accurately measuring distance?

Watch+

How do I turn on my Rad Hand+ device on?

Does my Rad Hand+ device need batteries?

What features does the Hand+ have when connected with the Rad Golf App?

How do I know if my Hand+ is connected to my mobile device?

How do I connect my Hand+ Device to my mobile app?

Can I find my lost Hand+ device on my app?

How do I disconnect my Hand+ from my mobile device?

Hand+

What is the Rad Sound device?

Do you need to register the device first?

What features does the Sound have when connected with the Rad Golf app?

What does “Unpair Device” do?

How do I select switch between Metric and Imperial units?

How do I have the Sound announce distance?

What Heckle Sounds does the Sound come with?

What does the “Siri Voice” option do?

What is the Tee box announcement?

Can I assign callouts to different button functions?

What happens if the Bluetooth connection fails?

How do I use the “Find Device” feature?

What is the “Mark as lost” feature?

Sound

What is the Sound+ device?

What features does the Sound+ have when connected with the Rad Golf app?

How do I have the Sound+ announce distance?

What Heckle Sounds does the Sound+ come with?

Are Sound and Sound+ speakers the same?

How do I operate the top button on my Rad golf speaker?

Sound+

What is Rad Pass?

How do I get Rad Pass?

Can I still use my Devices when I’m using Rad Pass?

Can I log into my Rad Golf Account in a Web Browser?

Rad Pass

How do I turn my Rad Lazer+ on and off?

Why is the display blurry in my Lazer+?

How can I tell if the Lazer+ is connected to my course?

How do I change the hole?

How do I change the display on my device?

What should I do if I left my Lazer+ behind?

How do I use pinlock?

Does my Lazer+ need batteries?

Lazer+

What is the Sound Pro device?

How is the Sound Pro different from the Sound and the Sound+?

How do you pair multiple Sound Pro speakers together (Party Mode)?

What features does the Sound Pro have when connected with the Rad Golf app?

How do I register and connect my Sound Pro to the mobile app?

Why won't my speaker get to full volume?

What heckle sounds does the Sound Pro come with?

How do I operate the top button on my Sound Pro?

How do I have the Sound Pro announce distance?

What do I do if my location isn't displaying during a play golf round?

Sound Pro Score Record Difficulties:

How do I use the Locate feature?

Can I assign callouts to different button presses?

What is the tee box announcement?

Can I use the Sound Pro speaker without the Rad Golf app to golf?

My speaker is paired with the app, but it isn’t playing any sound?

Do I need to be in “Play Golf” mode to listen to music?

Sound Pro

How do I handle a defective RAD Golf device?Updated 3 months ago