General FAQs about Rad Golf.
User manuals for our products are readily available online on the FAQ page of our website: https://radgolf.com/pages/faqs. You can find detailed guides and information there to help you understand and use your purchased item effectively.
If your Rad Golf device is defective, malfunctions or encounters issues such as not finding courses, not turning on, or shutting down unexpectedly, please reach out to us at [email protected] or call us at (480) 903-8405. We will try to help fix an
Once your order is shipped, we will provide you with a tracking number. You can use this tracking number to track your shipment through the carrier's website, such as UPS. This will help you monitor the status and expected delivery of your order as i
Our Watch and Watch+ both use a proprietary charging cable. If your cable is not functioning correctly please reach out to us at [email protected] and we will get a new one sent out. There's no additional charge for sending the replacement charger,
To add a new golf course to our GPS database, you need to provide specific details and documentation. Please send us the full name of the golf course along with its complete address, including the city, state, and zip code. Additionally, it is crucia
To ensure the delivery and functionality of your One-Time Password (OTP), please keep the app open while you await your OTP. Closing the app may interrupt the process of receiving your OTP, thus affecting its effectiveness. Keep the app active to fac
If you are experiencing issues with your Rad Golf app, such as the app not opening or functioning as expected, we recommend uninstalling and then reinstalling the app on your device. This simple step often resolves common problems and gets your app b
To ensure your device remains active during use, please follow these steps:. These adjustments should prevent the device from inadvertently turning off or dimming the screen, especially during gameplay or when the device is in your pocket.