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Why is my One-Time Password (OTP) not working?Updated 4 months ago

To ensure the delivery and functionality of your One-Time Password (OTP), please keep the app open while you await your OTP. Closing the app may interrupt the process of receiving your OTP, thus affecting its effectiveness. Keep the app active to facilitate smooth reception and authentication.

Please also make sure not to keep retrying it or you may get locked out. If you are having trouble please reach out to us at [email protected] and we can try and help on our end.

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